IT Services for Senior Living & Post Acute Healthcare Facilities:

Are you ready to ensure that security and compliance meet required standards?

Silver Linings Technology is a leading provider of specialized IT services tailored for Senior Living and Healthcare organizations. We've been at the forefront of providing unparalleled managed IT and consulting services since 2012. We specialize in managing IT and technology solutions, installing, and monitoring surveillance systems, and providing strategy consulting services for senior care, short-term and long-term care communities, and skilled nursing facilities, all backed by a responsive IT helpdesk. At Silver Linings Technology, we understand that your success depends on hassle-free IT operations.

Co-Managed IT

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Co-Managed IT: How It Will Make Your Business More Effective & Save Money

Managed & Co-Managed IT Services Tailored to Meet Your Needs

Because Silver Linings Technology is solely focused on supporting Senior Living and Senior Care communities our years of experience in this industry have enabled us to understand the unique challenges you face, especially when it comes to the level of security, compliance, and managed services that meet your needs and your budget.

We offer both fully Managed IT and Co-Managed IT services to best complement your current IT staffing environment. Our fully Managed IT services provide complete security and monitoring of your networks and provide 24/7/365 IT Help Desk to help manage the day-to-day operations and reduce downtime and outages.

For communities that employ an IT Department, we offer Co-Managed IT services to provide gap coverage that compliments your current IT staff by tailoring our services and support enabling you to achieve your security and IT goals without overworking your current staff and providing support for your organization because of holidays, sickness or high demands that can’t be met with your current staff. We also provide training and support to help improve your existing department.

A Complete Suite of IT Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Co-Managed IT Services

Co-managed I.T. is a customized set of ongoing I.T. services, to support companies with an existing IT Department.

Security & Compliance

We monitor and managed your security in real time to ensure the protection of the systems, data, and operations in adherence to industry standards and regulations.

Managed Cloud Computing

We offer management of your cloud resources and infrastructure including migration, maintenance, and optimization of the cloud platform.

IT Help Desk

Our help desk technicians are responsible for quickly resolving technical issues and ensuring the smooth running of your IT operations.

Network Security

We incorporate protection for users, locations, data, devices, and applications in your network and may include firewalls, intrusion detection and prevention systems.

Contingent IT

We are your backup support to organize procedures for worst-case scenarios, and how they will be handled as well as aligning with your business and IT objectives.

IT Service Continuity Management

(ITSCM) is an integration of various enterprise communication tools, such as voice calling, video conferencing, and instant messaging into a single system to improve collaboration and productivity.

Our Focus is Serving The Senior Living & Healthcare Industry

Unlike many providers, we specialize exclusively in the Senior Living and Senior Healthcare sectors. From our founding, our mission has been to deliver dedicated tech support to Assisted Living and Senior Living communities, Skilled Nursing facilities, and Long-Term Care. This deep industry focus allows us to understand and address the unique challenges faced by organizations serving older adults.

We designed our IT services to fit your specific needs for security, compliance, and efficiency and offer technology solutions, training, and managed IT services to handle your unique IT needs including electronic health records EHR, cloud-based solutions, 24/7/365 help desk and monitoring of computer systems, networks, and security to mitigate downtime and provide your staff and patients daily lives with the security of the highest quality service and technical support. We focus on your IT needs so that you can focus on patient care, quality of life, and living options.

What is Co-Managed IT?

Co-Managed IT

Co-Managed IT, also called Co-MITs, is a customized set of ongoing IT services, support, and tools we offer to companies with IT departments to help “co-manage” all aspects of IT support.

Not only does this save your organization money, but it also enables your IT team to be more effective and efficient, giving you greater peace of mind, better IT support, and protections against downtime, cybercrime, ransomware, and IT-related compliance violations.

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    Co-Managed IT: How It Will Make Your Business More Effective & Save Money

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See What Our Client's Are Saying About Us

"My team and I have nothing but positive feedback about Silver Linings Technology. I want to note their persistent follow-up efforts, quality of information, and direction provided by Help Desk support."

Matthew Thornton CEO
Proveer Senior Living

"I have worked with SMarndt since the beginning of Senior Risk over 10 years ago. They have been instrumental in developing and maintaining our websites including the learning management system, and reference library. They have really helped us differentiate ourselves from our competition and streamline our work."

Jay Stowers, CPCU, ARM Owner/Managing Partner
Senior Risk, LLC

"Steve and his team have been our go to resource for Technology Leadership for years. Their skillset, guidance and proactive approach has been a huge advantage to our office by cutting costs, keeping us compliant, and aiding us with using technology more efficiently in the workplace. We look forward to our continued partnership with Silver Linings Technology well into the future."

Scott Hines Vice President and CFO
Medicalodges, Inc.

4 Big Reasons to Choose Silver Linings Technology

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it out of your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.

Contact Us

Whether you have a question or need recommendations about an IT situation, feel free to contact us by phone or use our contact form link below.
 We will be happy to assist you.